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Terms & Conditions

Our terms & conditions set out below explain the basis on which you may use this website. Please read them carefully, they contain important information.

This website is owned and operated by Buchlyvie Pottery Shop ("Buchlyvie Pottery Shop", "we" or "us"). Registered office: ADDRESS. Registered number 214436 (SCOTLAND).

If you any queries about these terms and conditions or have any comments or complaints on or about this site, please contact us.

Returns can only be made by prior arrangement, please inform us to expect a return.

Returns without prior email notification will be refused.

Our descriptions of products are generalisations - we do not guarantee the suitability of goods for any specific use. As with any mail order purchase the choice of suitability lies with the consumer based on our fair and accurate descriptions.

The customer is responsible for the safe return of unwanted or faulty goods. We do not refund postage costs in any circumstance.

Signing for delivered items places the goods into your care, and that they have been received complete and in undamaged packaging. Always refuse damaged parcels.

Our website payments are processed by PayPal and we do not store any credit card details.


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